General Adjuster Remote (NY, NJ, CT, ME, MA, NH, PA, RI, or VT)

Company Overview:

At Vault, we are not just insuring assets. We are reducing risks with data-driven technology to Protect What Matters Most to our customers.

Our team is driven by a shared commitment to protect customers’ most prized possessions. We look at the bigger picture to provide custom solutions, exceptional service, and risk management to protect their legacy proactively.

Thinking about joining our team? We look for self-motivated and inventive individuals dedicated to providing the highest level of service to our customers and partners.

Why Choose Vault:

• 46% of our workforce was referred by someone at Vault
• 37% growth rate in staff since December 2021
• Our Financial Strength is rated an A- by AM Best
• Rated 4.5 stars based on our customer experience reviews
• Our leaders are respected innovators with decades of insurance expertise
• Vault’s proprietary technology allows for enhanced capabilities, speed, and efficiency
• Leading high-net-worth insurance provider with a foundation in customized solutions
• Comprehensive benefits tailored to your lifestyle 

Job Responsibilities: 

• Manage a vigorous load of claims involving high-net-worth homeowner lines.
• Analyze coverage and manage first-party property losses, including litigated and non-litigated claims.
• Effectively interact with insureds, brokers, insured’s personal and/or legal representatives, defense counsel, and other parties as required.
• Direct independent field adjusters or use available technology to scope losses, estimate damages, investigate subrogation opportunities, and assist our clients as their individual and unique needs dictate.
• Draft and issue reservation of rights and denial letters; retain and direct counsel; evaluate exposure and establish reserves; manage emergency response and repair vendors; manage various experts, including engineers, accountants, and rebuilding consultants; report internally and externally as required; and negotiate settlements.
• Represent the Company in resolving complex claims and participate in legal proceedings, including mediations.
• Participate in underwriting decision-making, including renewal risk assessment and communication with program agents.
• Work with other company areas, including underwriting, finance and accounting, actuarial, sales and marketing, risk management, operations, and technology on projects as requested.
• Prepare claim summaries and other reports as necessary for management.
• Present severity claims to senior management in large loss meetings.
• Comply with internal and external reporting.
• Travel 20%, including catastrophe travel to large-scale catastrophic events.

Preferred Qualifications: 

• A Bachelor’s degree and 8 years of claims adjusting experience are required.
• Experience in handling high-net-worth clients is preferred.
• Active Florida adjuster's license.
• Strong time management and attention to detail.
• Strong written and verbal communication skills, including communicating effectively through multiple channels.
• Effective ability to cultivate strong business relationships and provide exceptional customer service.
• Basic ability to navigate computers and applications (Microsoft Office).
• Ability to work a flexible schedule to accommodate business needs upon request.

Benefits: 

• Flexible Spending Accounts & Health Savings Account, with company contributions 
• Company-paid comprehensive life & disability insurance plans 
• 24/7 Telehealth doctor access, virtual wellness screenings, Employee Assistance Programs 
• Company 401k retirement plan with Day 1 eligibility (5% company match, 100% immediate vesting)
• 23 PTO days, accrued yearly
• 11 paid holidays