Skip to content
Close
SEARCH
Vault-Customer-Home-Page-Hero

About Vault Insurance

Protecting What Matters Most
A luxury living room adorned with elegant furniture, and ample natural light, exuding the sophistication and comfort that Vault customers desire.
TOUCH

Mission

Mission

Vault offers high-net-worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
A screened-in patio attached to a luxurious home with a pristine pool, offering an exquisite outdoor living space with comfort and style.
TOUCH

Vision

Vision

We drive industry change by solving problems with custom insurance solutions and technology to create an exceptional customer experience, improving underwriting and sustaining profitable growth.

Our Values

Vault Delivering Exceptional Service
We aim to create an exceptional experience at every touchpoint, going above and beyond expectations. We prioritize efficient, thoughtful solutions to meet the needs of our customers.  
Vault Driving Innovation
We believe our unique business model, tailored to affluent individuals and families, enables us to respond to market conditions and drive industry change by solving problems with new, creative solutions and technology.  
Vault Creating Genuine Connections
We commit to creating personal relationships at every level, from customer to broker, from employee to leadership.  
Vault Working Together, Growing Together
We know our employees are the heart of our business, and when we work together, we grow stronger as a company. We value our team and support their long-term success.  

Our Leadership

Scott Carmilani

Scott Carmilani
CEO & Executive Chairman 

Scott is the Chief Executive Officer and Executive Chairman of Vault. He began his career at AIG in 1987, where he held a series of underwriting and executive management positions. In early 2002, Scott moved to Bermuda to oversee AIG's investment in Allied World and was appointed President in 2004, Chief Executive Officer in 2005, and ultimately Chairman. After Allied World's acquisition by Fairfax Financial Holdings in 2017, he then assumed the title of President of Strategy & Distribution for the Fairfax Insurance Group.

Paul Bassaline

Paul Bassaline 
President

Paul was formerly the CFO of Tower Hill Insurance Group, one of Florida's largest P&C companies, and CFO of Crum & Foster, a large P&C insurer within the Fairfax Financial Holdings Group. His role as President at Vault involves driving strategic decisions to support the companies' growth and profitability.

Stephen Russell

Stephen Russell 
EVP & Head of Insurance  

Stephen has held executive roles at TRUE, Tower Hill Insurance Group, and American Modern Insurance Group, where he focused on profitable underwriting growth strategies, product development, reinsurance strategies, and risk management. Stephen is also an accredited actuary.

Jessica Brooks

Jessica Brooks 

Chief Operating Officer 

Jessica began her career as a commercial account executive for a national wholesale broker. Jessica has extensive expertise in property & casualty underwriting, team growth and managerial skills, and customer service. Since joining Vault, Jessica has also led the customer experience and founded the Vault Training Department.

Christopher Flanagan

Christopher Flanagan 
Chief Information Officer 

Chris previously spent 13 years at Prudential within their insurance & asset management organizations. A technology veteran with 25 years of experience, he has held roles in tech start-ups, consulting, advisory organizations, and insurance transformation and modernization.

Cheri Trites-Versluis

Cheri Trites-Versluis 
Chief Claims Officer 

Cheri is an active advisor for CodeX, the Stanford Center for Legal Informatics, and was VP of AI Product Development at Bold Penguin, Inc., working on AI and machine learning products and ethical insurance and legal tech solutions. She spearheaded the creation of a claims legal team to build consistency in claims handling and coverage analysis at EMC Insurance, where she was the VP for 17 years.

Reza Khan

Reza Khan 
President, Commercial & Programs

Prior to joining Vault, Reza served as CEO of Ryan Specialty Group MGUs with a focus on financial lines; Cyber, D&O, and E&O. He also led Allied World’s Programs division and held executive underwriting, distribution and marketing positions at several U.S. MGUs and insurers.

Our Story

Our Executive Chairman and CEO, Scott Carmilani, saw a gap in the insurance space. As an accomplished insurance industry veteran, he noticed high-net-worth homes were not being delivered a luxury product tailored to their specific needs. He pulled together some of the best in the industry to bring the idea to life. 

Vault began in 2017 with 9 employees who worked together in the close quarters of an Airbnb residence in St. Petersburg, FL. Driven by the vision that insurance does not have to be difficult to understand with black-and-white coverage, they began to shape our core values and mission: to Protect What Matters Most, our customers’ homes, memories, and legacies. Providing superior coverage that starts with a blank canvas and is crafted with expertise. 

By 2018, only one year later, Vault had grown so much we expanded to a full office in downtown St. Pete, which remains the Vault headquarters today. 

Now, Vault has become one of the top insurers for excess and surplus insurance in the US. Our company has expanded to 3 offices, New York City, NY, West Palm Beach, FL, and St. Petersburg, FL, and added a Commercial Lines division. 

Learn what sets Vault apart and why our partners and customers choose us: 

St. Pete Circle
2024 INSURANCE INSIDER

Risk & Reward

Download Vault's annual high-net-worth insurance trends report, highlighting digitizing customer experience, why home insurance premiums are rising, custom insurance and E&S growth, and protecting your legacy with risk mitigation strategies.
Read The Report
Insurance Industry Trends 2024-1

Ready to Work with Us?

For potential customers with homes valued over $2 million:

REQUEST A QUOTE ➔

For agents and brokers looking to partner with us, submit your application:

BECOME A VAULT AGENT ➔