Risk Services Specialist - Northeast (Remote)

Title: Risk Services Specialist - Northeast 

Location: This position will be remote with required travel. We are primarily looking for support in the Northeast region of the US.

At Vault, we are not just insuring assets. We are reducing risks with data-driven technology to Protect What Matters Most to our customers.

Our team is driven by a shared commitment to protect customers’ most prized possessions. We look at the bigger picture to provide custom solutions, exceptional service, and risk management to protect their legacy proactively.

Are you thinking about joining our team? We look for self-motivated and inventive individuals who are dedicated to providing the highest level of service to our customers and partners.

 

Why Choose Vault:

• 46% of our workforce was referred by someone at Vault.
• 37% growth rate in staff since December 2021
• Our Financial Strength is rated an A- by AM Best.
• Rated 4.5 stars based on our customer experience reviews
• Our leaders are respected innovators with decades of insurance expertise.
• Vault’s proprietary technology allows for enhanced capabilities, speed, and efficiency.
• Leading high-net-worth insurance provider with a foundation in customized solutions
• Comprehensive benefits tailored to your lifestyle

 

Job Responsibilities: 

• Perform field inspections and appraisals within an assigned territory to determine appropriate replacement cost valuation and identify potential risks and hazards.
• This involves evaluating factors such as property location, construction, security measures, and other relevant variables.
• If observed during inspections, you will identify collections, memorabilia, coins, etc., and discuss the findings with underwriters for additional opportunities for insurance product sales.
• Provide homeowners with guidance and requirements/recommendations on risk-hardening measures they can take to prevent or minimize losses. This may involve educating policyholders on fire safety, security systems, disaster preparedness, and other risk reduction strategies.
• Work closely with outside appraisal partners.
• Being the service matter expert (SME) for your assigned territory.
• This involves staying updated on current pricing (including the replacement cost tool), industry trends, regulatory changes, and understanding emerging risks in the homeowner's insurance.
• This may include providing support to other territories as necessary and attending professional functions.
• Work closely with the underwriting department.
• This includes timely, consistent reviews of property valuations and assistance with developing risk mitigation plans to protect property.
• Work closely with your assigned Inspection Service Coordinator (scheduler) to ensure accuracy of your calendar scheduling and timeliness of inspections.
• Work with other areas of the company including finance and accounting, actuarial, sales and marketing, claims, operations, and technology on special projects as requested.
• Travel as needed.

Preferred Qualifications: 

• Minimum of 5 years experience in high-net-worth risk services, coastal experience preferred.
• Familiarity with risk assessment methodologies and techniques, including knowledge of potential risks faced by high-net-worth clients, such as property vulnerabilities, liability exposures, unique assets, and lifestyle considerations.
• Thorough understanding of wind & CAT mitigation strategies.
• Construction knowledge/ background is preferred but not required.
• Excellent interpersonal and communication skills to establish and maintain relationships with high-net-worth clients.
• Ability to effectively communicate complex insurance concepts and risk management strategies to clients in a clear and concise manner.
• Strong customer service orientation is required, as the role involves providing personalized and tailored risk advisory services to meet the unique needs of high-net-worth individuals.
• Proven ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.
• Strong analytical abilities to assess complex risk profiles, evaluate insurance policies, and develop appropriate risk management strategies for high-net-worth clients.
• Attention to detail and critical thinking skills are required to identify potential coverage gaps or risks that require specialized solutions or endorsements.
• Proficiency in insurance-related software systems and tools, as well as Microsoft Office suite (Excel, Word, PowerPoint). Experience with LC360, preferred.

 

Benefits:

• Flexible Spending Accounts & Health Savings Account, with company contributions
• Company-paid comprehensive life & disability insurance plans
• 24/7 Telehealth doctor access, virtual wellness screenings, Employee Assistance Programs 
• Company 401(k) retirement plan with Day 1 eligibility (6% company match, 100% immediate vesting)
• 23 PTO days accrued yearly
• 11 paid holidays